Just Practice Hospitality eBook

What’s Inside:

Restaurant Industry Overview

• The Rise Of The Social Media Foodie
• The Keith Lee Effect And Impact
• Atlanta Restaurant Scene
• Customer Service Is Lacking
• $2.13 An Hour
• Sidework
• Restaurant Identity Crisis
• Wait Times And Managing Expectations
• Bad Management

Tips For Management And Owners

• Is The Hospitality Industry Right For You?
• Fixing A Restaurant Identity Crisis
• Reviews And Constructive Criticism
• Reputation
• Hiring The Right Staff
• The Importance Of Training
• Improving Service
• Know Your Menu
• Why The Menu Matters Most
• Upselling
• Maximizing Sales
• Boost Sales With Beverages
• Pre-Shift
• Customer Retention
• Be Our Guest Program
• Story Time: The Spoon

Tips For Guests

• Expectation Management
• Why You Should Become A Regular
• Tips To Enhance Your Dining Experience
• Why You Shouldn’t Dine Before Closing
• Tipping
• Ordering Drinks, Preview Menu, Wait Times
• Special Requests
• Dining Out In Large Groups + Splitting Checks
• Restaurant Rules And Procedures
• More Resto Rules
• Dress Code

Tips For Employees

• Successful Restaurant Tips
• Steakhouses
• Successful Wait Staff
• Your Coworkers’ Strengths And Weaknesses
• Put The Customer First
• It’s Not About You
• Memorable Welcome Experience
• Impress Your Guests
• Improve Service
• Ensuring Customer Satisfaction
• Dealing With Complaints
• Reading Your Guests
• Anticipate Needs
• Exceeding Expectations
• Restaurant Timing And Pacing
• MAKE MORE MONEY
• Make More Money By Mentioning
• General Tips
• How To Get Regulars
• Keys To Success
• Meeting Your Goals
• Personal Integrity
• Be A Guest
• Hospitality Quotes

Recommended Reading: The Gratitude Garden eBook, The Gift Card Game eBook and Mobile Bar Business eBook. All are available separately and in our Just Practice Success Complete Collection bundle.

ALL SALES FINAL!!!